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Shipping policy

 

Shipping Policy for My Little Mushroom

Thank you for shopping at My Little Mushroom. We are committed to providing you with a delightful shopping experience, including reliable and efficient shipping services. Please review our Shipping Policy to understand how we process and deliver your orders.

Order Processing:

  • Orders are typically processed within 1-2 business days after payment confirmation.
  • All personalised and embroidered items are handmade to order.
    Please allow 5–7 business days for us to create and prepare your package before shipping.
  • Please ensure that the shipping address provided during checkout is accurate. We are not responsible for items shipped to incorrect addresses.

Shipping Methods:

  • We offer several shipping options during checkout. The available methods and associated costs are detailed on the checkout page.
  • Shipping times may vary based on your location and chosen shipping method.

Shipping Costs:

 

🇦🇺 Shipping Within Australia

Standard Shipping: AUD $10 (free on orders over $50)

  • Delivery Time: 3–6 business days via Australia Post or Sendle
  • All parcels include tracking

🌍 International Shipping

We’re delighted to offer worldwide shipping! Below are our current rates:

Region Standard Shipping Free Shipping Over
New Zealand AUD $15 AUD $150
USA & Canada AUD $22 AUD $150
UK & Europe AUD $25 AUD $160
Asia AUD $18 AUD $150
  • Delivery Time: Approximately 7–20 business days, depending on destination
  • All parcels include tracking
  • Please note: Customs fees or import duties (if any) are the buyer’s responsibility

Damaged Items:

  • If you receive a damaged item, please notify us within 5 business days of receiving your order. Include photos of the damaged item and packaging, and we will work with you to resolve the issue.

💌 Questions?

We’re here to help!
Email us at hello@mylittlemushroom.com or DM us on Instagram @mylittlemushroomau

Thank you for choosing My Little Mushroom.

Sincerely,

My Little Mushroom