Refund policy

Return Policy for My Little Mushroom

At My Little Mushroom, we are committed to providing you with high-quality products and an exceptional shopping experience. If, for any reason, you are not satisfied with your purchase, we are here to help with our straightforward return policy.

If you're dissatisfied with your purchase, our return process is designed to be hassle-free. Simply reach out to us at hello@mylittlemushroom.com to request a return and obtain the return address. For any change of mind or sizing issues, we'll gladly provide a store credit.

Here's a quick guide to the return process:

1. To ensure a secure return, use a traceable postal service and keep a record of your tracking number. Responsibility for any lost parcels lies with the customer.
2. While we do not refund return postage costs, exceptions are made if the error is on our part (e.g., wrong item or size sent) or if your item has a manufacturing fault.

Damaged or Defective Items 

If you receive a damaged or defective item, please contact us within 7 days of receiving your order. We will arrange for a replacement or refund, and there will be no additional shipping charges.

Note:

• Refunds may take 3-5 business days to process after we receive the returned item.

We appreciate your understanding, and we're here to assist you with any concerns. Contact us at hello@mylittlemushroom.com for further assistance. 

 

Sincerely,

 

My Little Mushroom